Page 6 - Muscat Luxury
P. 6

Muscat Luxury provide your Airport Transportation to
and from Muscat

We arrange                                         Procedures for airport pick-ups
your transport.                                    are as follows:
Fast, safe and
easy.                                              Chau eurs are required to park in designated
                                                   parking spaces on all arrivals unless a curb meet is
                                                   requested.
                                                   Your Muscat Luxury Chau eur will be holding an
                                                   iPad that electronically displays the passenger’s last
                                                   name or the group name.
                                                   Upon meeting a client, a Pure Luxury chau eur will
                                                   introduce himself/herself, o er to assist the passen-
                                                   ger with his/her luggage, and con rm the destina-
                                                   tion.
                                                   If, after all passengers on an arriving ight have
                                                   deplaned, the chau eur has not met his passenger,
                                                   he/she will have the individual paged on the public
                                                   address system. He/she will then check with the
                                                   airline to con rm whether the passenger was on the

                                                    ight. If the chau eur is still unable to locate the
                                                   passenger, Muscat Luxury’s o ce will be noti ed,
                                                   and the dispatching sta will attempt to call the
                                                   contact name on the reservation.

Alternatively, if the passenger cannot nd his/her chau eur, we request that they call the toll-free number and inform the
dispatcher that they cannot locate their chau eur. The dispatcher will subsequently call the chau eur on his/her portable
digital radio. We also use alpha numeric pagers that inform the chau eur exactly where the passenger is calling from and even
what they are wearing.
No matter how late or early the ight arrives, we will be there. We track all ights, whether private or commercial, with a
satellite ight tracking system. Arriving ights are automatically updated by our reservation software system, and then we
automatically page your chau eur a half hour before your ight touches the ground.

Our chauffeurs are tracked every minute to ensure
our customers prompt service.
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